For local and regional companies, as well as for multinational corporates, outsourcing is a standard feature of commercial life. Many, if not most, companies use specialists to help with production and logistics. Businesses are learning to focus on what really adds value to them – core activities relating to customers, products and services – and letting outside specialists look after the rest.
When a company sets up a subsidiary abroad, it must concentrate on marketing its products and services. Building up a big, dedicated administrative team can be costly and take up a disproportionate amount of management time. Often there are laws and regulations the parent company is unfamiliar with. In West Africa especially, business formalities, financial regulations, and tax requirements can be daunting. Our BPO team is built to take over these responsibilities and provide a professional service to many of or all the subsidiaries of our clients, integrating seamlessly with their head office functions.